Careers

Maintenance Technician

We have a full time Maintenance position available within The Flat Rock Group. This is for 5 days a week to include one weekend in every three currently, potentially increasing during the summer period due to the high volume of weddings at The Cliff Hotel & Spa. Those appointed need to hold a driver’s licence and have a broad understanding of general building maintenance.

In addition to The Cliff Hotel & Spa, as part of our Maintenance Team of staff, the person employed will also assist with the general day-to-day maintenance work in our other businesses, namely The Gwbert Hotel, The Angel Hotel and The Grosvenor in Cardigan and our holiday houses in Gwbert and St Dogmaels. The person appointed will also be expected to carry out routine daily duties such as the testing of hot tubs, transporting of items between locations etc.

We want someone reliable, dependable, self-motivated with a ‘can do’ attitude who is a team player, able to use his/her own initiative. Training will be provided

Salary is negotiable, subject to experience.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

Bar Tenders

Our newly built Point Bar & Lounge and the newly expanded Carreg Restaurant leads us to recruit additional Bartenders to our Food & Beverage Department.

We are looking for friendly, efficient and reliable weekend bartenders to assist us in providing excellent service to our guests. Shift patterns vary and can include day or evening work. Weekends are particularly busy in our Bar areas due to the high number of functions and events as well as hotel and restaurant guests.

Experience of bar work, and in the preparation of cocktails would be advantageous but not essential as full training will be given. You may also be required to support other sections within our Food & Beverage Department. Good knowledge and an interest in food and wine would also be advantageous. A variety of shifts are available, with the number of hours subject to business demands and employee availability.

Due to the nature of the job, with regard to working with alcohol, applicants must be 18 years old or over. Having your own transport, or the ability to access lifts, would also be advantageous as evening shifts could finish late at night.

The hourly salary for this post is above the current National Minimum and National Living Wage rates.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

Food & Beverage Servers

The Cliff Hotel & Spa are looking for full-time, part-time and seasonal staff to join their Food & Beverage team, working primarily in the newly extended Carreg Bar & Restaurant and The Point Bar & Lounge.

The dining facilities are open for service throughout the day from breakfast through to evening, weekdays and weekends. Rotas are prepared weekly in advance; shift patterns will vary subject to business and seasonal demands.

Responsibilities include – greeting customers and taking them to their tables, taking food orders, collecting meals from the kitchen and drinks from the bar, clearing tables, taking payments (cash and card); preparing the restaurant for service (laying tables etc); polishing cutlery etc.

Successful candidates will need to be efficient and reliable.  Previous experience is not essential as training will be provided but the ability to work as part of a team focusing on quality guest service is essential. A friendly and polite manner is also essential.

Having your own transport, or the ability to access lifts, would be advantageous. This post is not suitable for children of compulsory school age.

The hourly salary for this post is above the current National Minimum and National Living Wage rates.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

Chefs: Breakfast Chef; Pastry Chef; Chef de Partie

The Cliff Hotel & Spa wishes to recruit additional Chefs to the team following the extension of the Carreg Bar & Restaurant and the addition of The Point Bar & Lounge.  Successful applicants will serve freshly prepared, locally sourced food to non-residents as well as hotel guests.  Open 7 days a week, these positions are ideal for those competent in high volume. Compliance with all food safety and health & safety policies is essential for these roles.  Remuneration from £10 per hour. In-house accommodation may be provided, subject to availability.

Located in a new purpose-built kitchen within the Carreg Restaurant, the Breakfast Chef will work closely with restaurant staff and will also be customer facing. Breakfast times can be busy as occupancy is at a high level throughout the year. The successful applicant will need to pre-prepare breakfast items as well as serve certain items to order to hotel guests. Breakfast shifts are 4-5 weekly  approximately 5 hours in length, starting at 6am on weekdays, 6.30am on weekends. Sunday shifts will also include assisting with Sunday Lunch.  Unless living onsite, access to transport for the Breakfast Chef is essential for this role.

As well as serving high quality desserts, breads and cakes for the Restaurant, Functions and Events, the Pastry Chef will also prepare our afternoon teas that are highly popular with individual guests as well as larger groups. The weekly hours are in the region of 40-50 over 5 days, with shift times and durations varying subject to business demands. Previous experience as a Pastry Chef is desirable.

The Chef De Partie will have an opportunity to rotate between several sections of the kitchen including Larder, Sauce and the Pass.  Ideal for an experienced Demi Chef de Partie looking for progression or those competent in high volume, multi outlet establishments that wish to focus on Restaurant Dining as part of a large culinary team.   The weekly hours are in the region of 40-50 over 5 days, with shift times and durations varying subject to business demands.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

Kitchen Porter

We have a Kitchen Porter vacancy in our busy kitchen at The Cliff Hotel & Spa. Those appointed will be expected to ensure that all dishes, cutlery, equipment and work surfaces are cleaned at the end of each shift and that all regular cleaning schedules are adhered to in order to maintain high cleanliness standards in the kitchen.

Previous experience is not necessary but those employed need to be reliable with the ability and willingness to work hard. Training will be provided.
As the hotel is open from breakfast through to dinner every day of the week a variety of shifts is available. Rotas are prepared a week in advance, giving notice of which shifts you are required to work the following week.
Those appointed can work on either a part-time or full-time basis. The number of shifts available can vary from 2-3 shifts a week, approx. 12-18 hours, to full time, 30+ hours. This post is not suitable for children of compulsory school age.
Access to transport would be advantageous.
The hourly salary for this post is above the current National Minimum and National Living Wage rates.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

Housekeeping Assistants

The Cliff Hotel & Spa have part-time and seasonal vacancies in their Housekeeping Department, predominantly servicing guest en-suite bedrooms but there may also be opportunities to work in the public areas and in the evenings as Evening Housekeeper/Spa Cleaner.

As our busiest days are Fridays, Saturdays and Sundays we wish to appoint staff who are available on those days as well as on weekdays. Working 3-4 shifts, circa 16 hours, a week,  but with the potential for additional hours during busy holiday times. Daytime shifts start at 9.30am on weekdays, 10am on weekends.  Schedules are prepared in advance but can vary as bookings change at short notice.

Previous experience is not essential but desirable. The ability to be flexible, hard-working reliable and conscientious is essential. Those appointed will primarily be working as part of a team but may on occasion, need to work on his or her own.

Access to transport would be advantageous. This post is not suitable for children of compulsory school age. The hourly salary for this post is above the National Minimum and National Living Wage rates.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

Public Area/Front of House Cleaner

The first impression that visitors and guests have of the hotel are very important. As such we wish to appoint someone who takes pride in their work, are reliable and are pleasant and polite.

Main duties include the cleaning of the hotel’s public areas such as the restaurants, bars, reception areas and toilets as well as the regular checking and maintenance of housekeeping standards in the Spa.

There are currently 5 shifts available every week, each shift averaging 6-8 hours. The preferred start time is 8am. As the hotel is open Monday – Sunday, the person appointed will also need to work some weekends, subject to the rota.

This post is full-time, 32-40 hours a week. There is also the possibility of additional shifts being available in Housekeeping and as Evening Housekeeper which includes Spa Cleaning.

Previous experience is not essential but desirable.

The hourly salary for this post is above the National Minimum and Living Wage rates.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

Laundry Assistant

A Full Time Laundry Assistant is required to join the Laundry Team at The Cliff Hotel & Spa. The commercial  laundry department is an essential part of our operation, servicing the company’s properties as well as external clients.

The successful candidate will be expected to work up to 5 days a week, to include weekends.  The hours worked daily will vary subject to business demands but will be in the region of 30 – 40 hours a week.

Responsibilities include the sorting, washing, drying and pressing of laundry as well as collecting and distributing laundry deliveries to clients in the local area driving the company van. The successful applicant will receive training in the operation of all the equipment but must hold a full, clean driving licence. The work is quite physically demanding because as well as the bending and stretching involved it does also  involve the lifting of heavy loads.

The person appointed will need to be flexible as work times will vary and will also need to be methodical in order to manage the Laundry workload effectively. Teamwork is important in this role because it will involve working with a partner as well as independently.  There may also be times when the person appointed will be required to assist in other areas of Housekeeping work.

The hourly salary for this post is above the National Minimum and National Living Wage rates.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

Reception Supervisor

We wish to appoint a Reception Supervisor to support our Reservations Manager in the day to day running of this busy department.  The person appointed will need to be experienced in working as a Hotel Receptionist or Supervisor and able to help manage the Reception team of staff. The hotel is busy throughout the year with a wide range of clientele for our guest bedrooms as well as for a variety of functions and events.

Duties include:

• Support the effective management, control and administration of Reception staff, the Reception and supporting services, to the specified standards of the hotel, ensuring excellent guest service
• Completing booking and check in and check out procedures to the level of 4 star requirements
• Compliance with accounting guidelines regarding receipt of payments, check total verification, closing reports, cash drawer and house bank management
• Up-selling of hotel services
• Ensuring effective communication with all other departments within the hotel and sister hotels

Dedication as well as enthusiasm for all aspects of the role as well as excellent communication skills are essential. Training on the relevant systems will be provided as required.

This is a full time position, working five days out of seven including evenings and weekends. In-house accommodation may be provided, subject to availability.  Remuneration@ £9.50 per hour.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk

FlatRock Group Night Auditor

The Flat Rock Group wishes to recruit a Night Auditor to work at both The Cliff Hotel & Spa and The Gwbert Hotel. The post entails taking on the responsibility of a Duty Manager, ensuring the safety and security of the premises as well as guests and other staff on site.

The post includes duties such as the balancing of the day’s financial transactions, carrying our hotel walks, providing guest services as required, preparing the restaurants for breakfast service, preparing rooms for functions etc. Basically, ensuring that the hotel functions well overnight and is prepared for daytime activities.

This is a hands on senior management role, essential to the smooth running of our businesses. The ability to problem solve and multi-task is essential.

The person appointed will need to be ready to work long hours overnight, be proficient in cash handling, have excellent communication skills as well as confidence in using computer technology.

This is a permanent position, working 4-5 night shifts a week (approximately 40 hours) as per the rota.

Remuneration is at £10.50 an hour. Accommodation can be provided, subject to availability.

To apply please submit your CV along with a cover letter to HR@flatrockgroup.co.uk