Welcome

COVID -19 Update

In line with the announcement by the Prime Minister on Monday 23rd March 2020 The Cliff Hotel & Spa is closed until further notice.
Please note that e-mails and telephone lines will be manned from 10 – 12pm and 2 – 4pm Monday – Friday for the duration of the closure
however your questions may not be satisfactorily answered if the relevant personnel are not available.

Our longstanding cancellation policy for individual Hotel and Spa bookings is as follows:
Failure to cancel your booking will result in full payment being charged to the debit/credit card from which the deposit was taken.
We will keep your deposit for six months for a future booking at the company’s discretion providing you cancel 72 hours before arrival, excluding all bank holidays.

In a bid to ensure that no one is out of pocket in this difficult time, we have temporarily relaxed our cancellation policy to the following:
Failure to cancel your booking will result in full payment being charged to the debit/credit card from which the deposit was taken.
We will keep your deposit for twelve months for a future booking at the company’s discretion providing you cancel 24 hours before arrival, and 48 hours for all bank holidays.

In the same way as we would have honoured your original booking requirements, we respectfully ask you to honour our cancellation policy.
To avoid disappointment, please do not ask us to deviate from this.

Thank you for your continued support and loyalty,
The Cliff Hotel & Spa

Hotel of the Year - South West

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