Temporary Cancellation Policy

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Temporary Cancellation Policy

In line with the announcement by the Prime Minister on Monday 23rd March 2020 The Cliff Hotel & Spa is closed until further notice. All individual reservations that are scheduled for arrival during closure are suspended and we will retain your deposit for 12 months to put towards a future booking at the hotel.

Any reservations made via a third party must be cancelled or amended through the original booking agent.

If you have a valid General Hotel Gift Voucher, the expiry date will be extended by the length of the closure.

For group bookings, events and wedding bookings, please contact the hotel directly so that we may discuss your requirements on an individual basis.